Paddock Pools license suspended after customers say work wasn't finished

A Valley man has lost thousands that he paid for a pool that was never finished.

"You're looking at a pool that is about half done; the contract was signed January 28, from Paddock Pools," said Dave Morgel.

Dave Morgel should be swimming in his brand new pool. Instead he is staring at a cement hole he paid $17,000 for.

"I'm angry about the fact they weren't honest if you don't want to do the job just tell me, don't lead me on," said Morgel.

Dave is one of the dozens of customers who say Paddock Pools took their money and didn't finish the work promised. After 8 substantiated complaints, and 20 other complaints being investigated, the State Registrar of Contractors suspended the company's contracting license, and the licenses of sister companies, Cameo Pools, Camelback Pools, and RIG Construction.

"I would call them, and they wouldn't return my calls," said Morgel.

For weeks, Dave called and also stopped by the Paddock Pools offices at Scottsdale and Shea. He says he was given the runaround. The state is now helping him recover his losses. Until then, he's hired another pool company to finish the job he trusted Paddock Pools to complete.

"As I stand here right now, it's going to cost me $22,000 to finish this pool," he said.

"Hopefully recoup some of our money, just know there are resources out there, and you don't have to stand for this," said Michelle Morgel.
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