Paddock Pools' license was suspended after the Arizona Registrar of Contractors received dozens of complaints from customers.
Not one person from Paddock Pools show up for the hearing.
The Registrar of Contractors says they've received 41 complaints against Paddock Pools and it's sister companies so far.
All of those complaints involved abandonment, meaning the customers paid the companies to install a new pool, but the work wasn't finished.
During the hearing, customers told the administrative law judge about the thousands of dollars they'd lost.
"I've lost a fraction of what most of those people lost. We only gave a deposit of $3,900, which is still a lot of money, but when you hear that people lost 56,000, 58,000, 20,000, that's a big chunk of money to be out. For these people to just take it from them and not care, that's the part that bothers me," said Janet Moore, who a complaint filed against Paddock Pools
FOX 10 left two messages for Paddock Pools, but they haven't returned our calls.The administrative law judge has 20 days to issue a recommendation and then the Registrar of Contractors will make a final decision.
Paddock pools could have their license revoked, along with civil fines.