Phoenix VA scandal: 2 years later, veterans say little has been done

- Two years after wait times at the Phoenix VA Hospital turned into a national scandal, some veterans groups held a news conference about the progress -- or lack of it -- that have been made since the allegations first surfaced.
 

"They are still manipulating data, it is still happening, they are still being trained to do it at facilities just like the one behind us," said Brandon Coleman.
 
Coleman is one of the whistler-blowers who launched the Phoenix VA into the national spotlight. Two years later he says the VA has not cracked down hard enough.
 
"If someone commits wrongdoing, whether they are a janitor or the director they deserve to be fired until that happens people are going to continue manipulating the system if there is a financial gain," said Coleman.
 
Coleman joined the group Concerns Veterans for America in demanding more change at the Phoenix VA and across the country and more healthcare choices for veterans. The complaints they say are still coming in.
 
"Veterans are being ignored, veterans are calling suicide hotlines and it's going to voicemail or hold, there have been a number of guys who have just been allowed to walk out of the VA," said Matt Dobson.
 
Now the Phoenix VA has a new leader, Deborah Amdur, who has been on the job a couple of months. She says she is also working to change the culture at the VA, so employees aren't fearful of retaliation as they speak out.
 
"That is my number one focus, is to create that atmosphere where everybody feels comfortable at any level in the facility to bring issues forward... that it is important to them, they need to know that I am not another short-termer and that the things that we start working on together will be continued, and we will see them to fruition," said Amdur.
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