PHOENIX (KSAZ) - Amy Van Dyken-Rouen is speaking out after she claimed she was humiliated by TSA agents during a pat down over the weekend at a Denver Airport.
Van Dyken-Rouen took to social media on Sunday posting about the experience.
With the positive in my journey, there is also negative. Need to make changes for all in ♿️. @denairport @tsa pre check officer was rude, and in correct. Said every airport in country BUT Den is doing it wrong. Had a full body pat down, and was humiliated by him as well. Thank you STSO Keith Rogers!!! I'm going to find out if the rest of the country is wrong, or if HE is wrong. I'll get back to you. 😘
The Olympic gold medal winning swimmer says she was forced to go through a full body search after an initial search by an agent.
On Tuesday the head of the TSA in Denver called Van Dyken-Rouen and apologized for the incident. He said the agents there will receive more training.
The TSA also issued a statement saying that officers "did not follow the correct screening protocols."