USPS looks into abandoned mail at Phoenix condo complex

- A bin full of mail was apparently left by a postal worker at a Phoenix condo complex.

The mail was in plain sight of anyone passing by and some residents are worried about potential identity theft.

The postal service apologized for leaving that bin at the complex and did send out someone to collect it, but by that time, a resident had moved the bin for safe keeping. Now the post office is working to collect it from her.

The woman who contacted FOX 10 said she was concerned someone could grab that mail with potentially sensitive information.

"Very frustrated.. I don't want my identity put at risk," said Stephanie Klein.

On Monday night, Klein found the container full of mail right underneath the mailboxes at her condo complex near Campbell and 36th Street.

"There was handwritten Christmas cards in there, there were bills," she said. "It wasn't just flyers."

On Tuesday morning, the container was still there. Klein says some residents were going through it to look for anything belonging to them.

"I can see leaving an empty bucket on accident, but this was half way through their job.. but they just left it," said Klein.  "I have tried to contact this particular branch and have not received an answer. I've called the general USPS customer service line and have been on hold up to 30, 45 minutes and have been hung up on each time."

We contacted USPS and this is their response:

"The Phoenix Post Office will be looking into the situation to determine what happened and to ensure this does not happen again. The U.S. Postal Service considers the sanctity of mail as its highest priority. It is the responsibility of all USPS employees to protect all mail, money and equipment entrusted to their care each day."

Klein hopes this is a one-time mistake.

"Identity theft is a huge problem and if it's just sitting out, then anyone could just come along and grab that.  Your mail is supposed to be secure.  It shouldn't be just sitting out for someone to peruse and take," she said.

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