PHOENIX (AP) - Regulated Arizona electric utilities couldn't disconnect power to customers who are late on their bills from June 1 through Sept. 30 under an emergency proposal being considered by state regulators.
The proposal from Arizona Corporation Commission staff posted late Tuesday comes less than a week after it became known that a 72-year-old Sun City West woman died after her power was disconnected last September. The commission is set to consider the plan Thursday and the emergency rules would take effect immediately if they are approved.
Arizona Public Service disconnected Stephanie Pullman's power because she only paid $125 of her $176 bill. The state's largest utility suspended disconnections last Thursday and Tucson Electric Power followed on Friday.
All five commissioners appear supportive of major changes in disconnection rules for regulated utilities.
Chairman @rburnsazt files a letter today asking for emergency rulemaking to "modify and strengthen the Commission's Electric Utilities Termination of Service rule."— Arizona Corporation Commission (@CorpCommAZ) June 14, 2019
View all documents on this matter in docket E-00000A-19-0128: https://t.co/AksACxeAVF
We want all of our customers to stay safe during another hot Arizona summer. We offer resources to help you stay current with your bill and cope with extreme heat. https://t.co/WyobytIVsI— APS (@apsFYI) June 14, 2019
We will temporarily suspend disconnections for residential customers who are behind on their payments and launch a review of our disconnection policies. https://t.co/30yH8hIe52— APS (@apsFYI) June 13, 2019