(FOX News) -- A viral video shows a man and his young daughter getting kicked off a Southwest Airlines flight after the child allegedly wouldn’t sit in her own seat. The video, shared on social media by fellow passenger Alexis Armstrong, was taken on Flight 1683 heading from Chicago to Atlanta Wednesday evening.
According to Armstrong, the little girl, whom she estimates was around two years old, was afraid and acting upset in preparation for takeoff. When the father asked for a minute to deal with his daughter, the attendant reportedly walked away and called for someone to remove them from the flight.
In her post, Armstrong wrote that the captain soon came over the intercom to announce the plane would be returning to the gate to handle a “customer service issue.”
In the video, a Southwest official and flight attendant are seen speaking with the passengers for a short amount of time, though it’s unclear what they are saying. The man, small child and an older woman seated next to them then gather their belongings and are escorted off the flight.
Southwest confirmed the family was removed from the flight after the “conversation escalated” between the passengers and crew.
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