What it takes to be a 911 dispatcher - FOX 10 News | fox10phoenix.com

What it takes to be a 911 dispatcher

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It's National Telecommunications Week.

One of our most vital uses for telecommunication is for emergencies. When operators answer 911 calls, they have to be calm, cool and collected during extremely stressful circumstances.

FOX 10's Kristin Anderson takes a closer look at what it takes to be a 911 dispatcher. 

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