Travelers remark on possible Southwest Airlines changes

Southwest Airlines is considering a major change to both its ticketing and boarding process, but it could come at a higher cost to passengers. Travelers at Phoenix's Sky Harbor International Airport gave a mixed response to the news. FOX 10's Kenzie Beach has the story.

How 'endless shrimp' may have ended Red Lobster

Red Lobster faces potential bankruptcy after its "Ultimate Endless Shrimp" promotion, designed to boost customer traffic with its low price point, led to substantial financial losses and failed to improve the company's bottom line.