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Disruptive passenger escorted off American Airlines flight after outburst
A passenger was removed from an American Airlines flight departing San Jose, Costa Rica, on Tuesday, September 2, after allegedly telling a flight attendant to "shut up." (Credit: @JayCrenshaw via Storyful)
An American Airlines passenger was reported removed from a flight for allegedly telling a flight attendant to "shut up."
The incident happened Tuesday on a flight departing San Jose, Costa Rica.
What they're saying:
@JayCrenshaw filmed footage of the incident and posted it to Instagram with the caption "Ever wonder what happens if you tell a flight attendant to shut up?"
He told Storyful that he was seated next to the disruptive woman, who he described as "having a bad morning" and "obviously disturbed or irritated about something" she was discussing on her phone, which appeared to be a video call.
At the start of the video, the passenger can be heard telling a flight attendant, "You should shut up," as the crew member approaches during the pre-flight safety briefing.
The woman then insists she "can’t hear," prompting the flight attendant to quickly reply, "You can hear."
"Do you wanna get off the plane? Because I don’t feel comfortable with you coming along if you’re not going to follow instructions and be disrespectful," the flight attendant tells the passenger. "You’re not on my list as someone who can’t hear so I’m going to ask the pilot to remove you because you’re not compliant."
Dig deeper:
The footage also shows the passenger leaving her seat "almost willingly," according to @JayCrenshaw, and without being escorted by police or flight crew.t.
"The attendants asked her to leave, and she actually went peacefully, almost willingly," he said.
Storyful has contacted American Airlines for comment on the incident.
The Source: Storyful contributed to this report. The information in this story comes from video footage recorded by passenger @JayCrenshaw, who shared the incident on Instagram with commentary about what unfolded. This story was reported from Los Angeles.