Rental car scams exposed: What to check before you drive | FOX 10 Talks

Vacation season is underway, but travelers need to be on alert for rental car surprises and unexpected fees. Jasmine from the Better Business Bureau joins the broadcast to share critical tips for consumers making rental vehicle purchases. Many travelers face unexpected challenges when receiving their final invoices after paying in advance or dropping off their vehicles. To avoid these issues, experts recommend always using reputable websites and conducting a quick search if a company appears unfamiliar. The Better Business Bureau advises against clicking on deals that seem too good to be true, as this is often a major red flag. Additionally, travelers can call the bureau directly to verify what information is available on specific rental car companies before booking. Consumers are also urged to protect themselves by taking video documentation during the vehicle walk-around at check-in and drop-off. An anchor shared a personal experience in New York where video evidence disproved a claim that a rental car was never returned. Doing your due diligence by taking photos of the gas tank to verify it is full can also prevent unfair fuel charges.