FILE - Side-by-side image of a Baby Brezza "Formula Maker" and a baby bottle. (Image of Baby Brezza Formula Maker provided by lawsuit filing/Getty Images).
A lawsuit filed against Baby Brezza and its parent company claims the Baby Brezza Formula Maker does not dispense the correct amount of formula, diluting bottles and leading to possible malnutrition.
Baby Brezza’s Formula Maker is defective, lawsuit claims
Dig deeper:
Four mothers have launched a federal class action lawsuit against Baby Brezza Enterprises LLC and its parent company, The Betesh Group Holding Corporation, taking aim at the company's automated baby formula dispensers.
The complaint represents consumers nationwide who purchased or registered for devices such as the Formula Pro, Formula Pro Advanced, and Formula Pro Mini.
The lawsuit was formally submitted on Sept. 1, 2026, in the U.S. District Court for the Southern District of New York.
At the center of the dispute is the device’s core selling point: preparing an accurately mixed, warm bottle of baby formula at the push of a button.
The lawsuit claims that Baby Brezza heavily marketed the dispensers as being "more accurate" and "more consistent" than hand scooping, giving parents peace of mind during feedings.
Instead, plaintiffs claimed that the machines have a mechanical defect that dispenses substantially less formula powder than required. This failure produces improperly diluted bottles that alter the critical water-to-formula ratio required for healthy infant development.
Malnourished infants
Why you should care:
The medical ramifications of watered-down formula can be grave, as infant digestive systems and kidneys cannot safely cope with severe nutritional imbalances, the lawsuit claimed.
Several plaintiffs allegedly noticed their babies were continually hungry or suffering from dramatic weight drops, with one infant requiring hospitalization before pediatricians recommended switching back to hand-prepared bottles.
The lawsuit highlights independent testing to back its claims, noting a 2024 investigation by Consumer Reports that found certain Formula Pro models dispensed an average of 15% less powder than intended.
Plaintiffs argued this performance directly contradicts company marketing claims that the machines produce a "perfectly mixed" bottle every single time.
Plaintiffs alleged that the company was fully aware of these issues for years through Consumer Product Safety Commission (CPSC) reports, online reviews, news coverage, and previous lawsuits dating back as far as 2020.
Rather than issuing safety alerts or redesigning the hardware, the company allegedly suppressed criticism and configured its website review filters to make negative experiences harder for shoppers to find, the lawsuit added.
When confronted by parents, Baby Brezza routinely blamed consumers rather than its hardware. Company representatives publicly maintained that the machines operate flawlessly when calibrated correctly, insisting that watery bottles were the result of user errors, improper cleaning routines, or dirty funnels.
Big picture view:
The legal action formally charges the defendants with fraud and breach of express warranty, asserting that the companies breached core promises regarding precision and infant safety.
Plaintiffs state they relied directly on these performance claims when choosing to buy the units or add them to baby registries.
2020 lawsuit
The backstory:
The legal scrutiny facing the baby food appliance maker is far from new.
In February 2020, parent Jon Borgese filed a proposed class action in the same Manhattan federal court, alleging his infant daughter suffered malnutrition and lethargy after the Formula Pro repeatedly dispensed watery, under-concentrated formula.
The New York Times published an investigation detailing accounts from five pediatricians nationwide who had treated Brezza-fed babies for failure to thrive.
The other side:
In response to the 2020 lawsuit and The Times’ report, Baby Brezza and its parent company strongly defended their baby formula dispenser, asserting that the machine was rigorously tested and arguing that diluted bottles were solely caused by parents failing to properly clean the parts or select the correct settings.
While the Borgese litigation and several related 2020 cases were eventually dismissed or quietly settled before reaching a verdict on the merits, the newly filed 2026 complaint marks a significant escalation into similar concerns.
In response to the 2026 lawsuit, parents have taken to social media and shared that they have had no issues with Baby Brezza's products.
TikTok users have shared their tips on cleaning their devices and even went so far as to say it's best to wash the machines after every fourth bottle.
What's next:
Ultimately, the 2026 lawsuit seeks class-action certification and monetary damages for economic injuries exceeding $5 million on behalf of thousands of affected families.
Baby Brezza has until Nov. 18 to respond to the lawsuit, according to Bressler LLP, the law firm representing the plaintiffs.
FOX has reached out to Baby Brezza LLC. and The Betesh Group for comment.
The Source: Information for this article was taken from a class action complaint filed on Sept. 1, 2026, in the U.S. District Court for the Southern District of New York and previous reporting by The New York TImes. This story was reported from San Jose.