Southwest Airlines customers in Phoenix sound off on operations returning to normal following chaos

So far, Southwest Airlines has canceled 43 flights on Friday, Dec. 30, but that's way better than the more than 2,000 canceled a day before. The airline says it's back to normal operations following a whirlwind of a holiday week. FOX 10's Irene Snyder checked in with passengers who say they're grateful their flights are going smoothly.

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