Complaints leading to a second look at APS rate hike

Published January 5, 2018 9:56pm MST

PHOENIX (KSAZ) - New details are emerging about a rate hike for APS customers.

Arizona's Corporation Commission approved the increase back in August, but hundreds of customers signed a petition to protest the increase.

Now, the increase could get a second look.

The hike was approved back in August. The $95 million rate hike was a 4.5% increase for customers, but customers are saying they're seeing way more, and the increase is putting a dent in their wallets. Some say they have used less power during this winter season, but have seen bill running more than $100, instead of about $60, in one particular case.

FOX 10's Stefania Okolie reports.