New Apple iPhone Duo is seen on display in a store in Krakow, Poland, on October 24, 2026. Apple's first foldable smartphone features a 7.6-inch inner display, a 5.4-inch outer display and an A20 Pro chip. Its dual 48MP camera system is designed for
Days after launching their new product, the folding iPhone Duo, Apple has acknowledged that some of the devices have displayed some problems with the screens, and have said they will replace them.
The backstory:
Apple announced the iPhone Duo was back in September with pre-orders beginning on October 16. The phone's official in-store release came last Friday in over 70 countries and regions.
Thousands of people around the world lined up for the initial online orders that sold out in minutes in many locations.
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What we know:
However, over the past weekend, once many users were finally able to get their hands on the new device, some social media posts were posted showing the iPhone Duo with cracks and lines in the inner display, along the central hinge where the phone folds.
What they're saying:
The tech giant has vowed to replace any phones, saying affected units tend to show the problem quickly, saying, "We are aware of an issue impacting the inner display on a small number of iPhone Duo units," Apple said in a statement. "If users experience issues with their iPhone Duo display, they should contact AppleCare for a replacement."
RELATED: Apple unveils foldable iPhone called Duo, iPhone 18 Pro lineup
Big picture view:
The iPhone Duo is the first Apple product that allows a collapsible smartphone. The phone is the approximate size of a U.S. passport, that opens and closes like a book from a compact 5.4-inch phone into a much larger 7.6-inch device.
Dig deeper:
Apple says the inside screen is the largest-ever iPhone display, with 50 percent more screen area than the iPhone 18 Pro Max.
The Source: This story was written with information provided by Reuters and Apple news from the iPhone Duo release event. This story was reported from Orlando.