Steam cleaners sold at Walmart, Amazon and other retailers recalled after injury reports
Recalled Dupray Neat Steam Cleaner (Credit: U.S. Consumer Product Safety Commission (CPSC))
Dupray USA is recalling more than 651,000 of its Neat Steam Cleaners due to a burn hazard, according to a notice issued.
Dig deeper:
According to ther ecall, the steam cleaner’s boiler can rupture if it is overfilled, corroded and the pressure release valve fails, creating a risk of burns or serious injury to users and bystanders.
This recall involves the portable Dupray Neat Steam Cleaner, which is used to clean, sanitize and deodorize household surfaces.
The unit has a white base with a black flexible hose and is labeled with model number DUP020WNA.
Batch/date codes 0118-01 through 0425-05 appear on the rating label on the bottom of the cleaner.
The product also comes with an accessory kit that includes various brushes and tools, as well as a Velcro pad and dust cloths.
The steam cleaners were sold online at Dupray.com and at Home Depot, Lowe’s, Macy’s, Walmart and Amazon, as well as other retailers nationwide, from April 2018 through December 2025 for about $150.
Why you should care:
The firm has received 15 reports of boiler ruptures, including four reports of minor injuries — such as burns, bruises, lacerations and a broken wrist — as well as at least seven reports of minor property damage.
What you can do:
Consumers should immediately stop using the recalled steam cleaner and visit dupray.com for instructions on how to receive a free replacement safety boiler cap.
To determine eligibility, consumers will need the batch code located on the bottom of the unit. The replacement cap features a simple screw-on design for quick and easy installation.
Dupray USA toll-free at 800 881-8482 from 7 a.m. to 6 p.m. ET Monday through Friday, recall@dupray.com or online at www.dupray.com/recall, or go to www.dupray.com and click on the "Neat™ Steam Cleaner Recall" banner at the top of the page.
The Source: The information in this story comes from a recall notice issued by Dupray USA on February 26, 2026, detailing the affected products, the reported incidents and injuries, where the steam cleaners were sold, and the remedy offered to consumers. This story was reported from Los Angeles.