Health officials: Arizona COVID-19 triage care again likely

Nurses and doctors work on the COVID floor at Valleywise Hospital.

Arizona health care leaders say hospitals may soon have to make tough decisions about the treatment of COVID-19 patients amid surging cases that are crowding intensive care units.

The state’s largest hospital chain, Phoenix-based Banner Health, suspended elective surgeries starting Friday to free up room for treating COVID-19 patients as new records for infections and hospitalizations are being set regularly.

Some of its hospitals are among those sending away ambulance transports or halting transfers from other hospitals, while still accepting walk-in patients needing emergency care.

Now, hospitals may have to prioritize care among patients, deciding who first gets access to limited resources.

"Triage may soon be necessary if volumes continue to increase like they did this past week," said Dr. Marjorie Bessel, Banner Health's chief clinical officer.

On Friday, Arizona reported over 10,000 additional confirmed COVID-19 cases.

Bessel said Wednesday that the rate of COVID-19 hospitalizations is increasing exponentially in Arizona, with bed occupancy jumping in December by 150%.

"It might not be for another week, but we do seem headed that way," Will Humble, Arizona Public Health Association director and a former state health services director, said Thursday.


Humble said Arizona hospitals since early December have already been under "contingency standards of care" that are one step before more drastic rules aimed at helping decide such things as which patients should be admitted or get an ICU bed.

Governed by a committee of health professionals and government officials, the protocols also give hospitals some liability protection as they grapple to provide the best care they can in a difficult situation.

Faced with a shortage of beds, Humble said under the current guidelines hospital personnel may now opt to keep a patient in the emergency department for overnight observation rather than admit them, or place a candidate for intensive care in a regular hospital bed until an ICU bed opens up.

"This is by far one of the most difficult things for me and my colleagues, sending a patient home when we would normally admit them," Dr. Frank LoVecchio, an emergency room physician at Arizona's Valleywise Health, said Thursday. "But you reach that point when the needs exceed what is available."


Health care officials say the more serious "crisis standards of care" for Arizona hospitals could be activated by the medical advisory committee that oversees them if providers become increasingly overwhelmed.

LoVecchio noted that Arizona was the first state following the virus outbreak to adopt the triage protocols for a period in July until closures of businesses such as gyms and restaurants helped bring infection numbers down.

"Haven't we learned anything?" he asked, noting the state has not ordered certain businesses to close again despite spiraling numbers of infections, deaths and hospitalizations. "It’s incredible this could happen again."

Bessel said patients with the disease already account for half of all people hospitalized in the Banner system in Arizona, with the hospitals collectively reporting 104% of licensed bed capacity. ICU bed occupancy by COVID-19 patients has increased by 600% since Nov. 1, she said.

"These COVID-19 patients are very very sick," said Bessel. "They require a great deal of care and much longer stays in the ICU compared to the typical ICU patient. Many of them also require the support of a ventilator."


Under "crisis standards of care," triage protocols take effect and put patients less likely to suffer organ failure and more likely to live longer first in line for treatment.

All decisions are supposed to be made based on long-term outcomes, without consideration of such things as ethnicity, color, national origin, religion, sex, age and sexual orientation.

"What triage would look like would be that we might -- if we got to that point -- be unable to care for everybody," Bessel said. "Please help us never get to triage. Shrink your circle, and wear your mask."


Follow Snow on Twitter: https://www.twitter/asnowreports

In order to protect yourself from a possible infection, the CDC recommends: 

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Cover your mouth and nose with a cloth face cover when around others
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • Monitor your health daily

MAP: Worldwide interactive Coronavirus case data

MAP: Arizona Coronavirus cases by zip code


CDC: How coronavirus spreads, symptoms, prevention, treatment, FAQ

Arizona COVID-19 resources, FAQ:

On, you'll find extensive coverage about COVID-19, including breaking news from around the country, exclusive interviews with health officials, and informative content from a variety of public health resources.

Symptoms for coronavirus COVID-19 include fever, coughing, and shortness of breath. These, of course, are similar to the common cold and flu. 

Expect a common cold to start out with a sore or scratchy throat, cough, runny and/or stuffy nose. Flu symptoms are more intense and usually come on suddenly, and can include a high fever. 

Symptoms of COVID-19 may appear more slowly. They usually include fever, a dry cough and noticeable shortness of breath, according to the World Health Organization. A minority of cases develop pneumonia, and the disease is especially worrisome for the elderly and those with other medical problems such as high blood pressure, obesity, diabetes or heart conditions.

RELATED: Is it the flu, a cold or COVID-19? Different viruses present similar symptoms

To protect yourself, wash your hands well and often, keep them away from your face, and avoid crowds and standing close to people.

And if you do find yourself showing any of these flu or coronavirus symptoms - don't go straight to your doctor's office. That just risks making more people sick, officials urge. Call ahead, and ask if you need to be seen and where.

Related stories


Multiple Phoenix-area hospitals diverting incoming emergency transports due to influx of patients

Banner Health announced that six of its hospitals were diverting incoming emergency patients and hospital transports due to an influx in patients.


'This is a monster of a virus': Gilbert woman loses mom, husband to COVID-19

A Gilbert family of six is reeling from losing two members to COVID-19.


AZDHS director explains why COVID-19 vaccine rollout appears to be slow

The state is facing criticism after only 20% of health care workers have been vaccinated so far, but now Gov. Ducey is announcing an accelerated distribution plan for Arizona.

Get breaking news alerts in the FREE FOX 10 News app. Download for Apple iOS or Android.