TEMPE, Ariz. (KSAZ) -- Some ride-sharing drivers are avoiding the areas around Arizona State University at all costs, after false complaints have been hurting Uber driver's business and ratings.
FOX 10 has learned that some riders are make up certain claims in order to get a free ride. Posters detailing ways a person using Uber could falsify a complaint to potentially get a free ride have reportedly been circulating around ASU's Tempe campus.
Some students say they have not seen the poster, but one Uber driver, who did not want to be identified, said he did. Complaints through Uber can not only lower the drivers rating, but could potentially cost the driver his or her job. The man has had a few complaints against him that he says were not true. The complaints reportedly happened in Tempe, after he transported college riders late at night.
"Having an unclean car," said the driver. "I've had a couple of accusations that were false, of me either harassing or verbally abusing the passengers."
The driver also said the best defense is to get a dash cam. He has already used his for two different cases that eventually got wiped out.
Students at ASU that we spoke with, meanwhile, say they haven't seen the poster or heard of anyone purposely trying to get a free ride by making malicious claims. They also they wouldn't ever pull something like this.
"It comes down to doing the right thing and being a good person," said one woman.
Uber officials have confirmed to FOX 10 that they are aware of the problem.